Lemonade is a fantastic platform that provides fun, quick interactive training for anything! The sky is the limit when it comes to building trainings, and since it’s gamified - our folks love to train now.
USE CASE DRIVING DIGITAL GROWTH
Grow Your Digital Banking Business!
Turn staff into digital ambassadors.
Drive digital adoption.
Create fully digital customers.
There are two ways to grow your digital banking business; get more customers banking digitally, and get customers to complete more transactions through digital channels.
LemonadeLXP helps drive both.
01 Get more customers to bank digitally
Where are the customers who don’t bank digitally? They’re visiting your branches and calling your contact centers; they’re talking to your frontline staff. To convert those customers to digital, you need to empower your front line. The problem is, at most financial institutions staff aren’t required to bank with their employer. If your staff don’t bank with you, they don’t use your tech, which means they can’t promote it to customers. LemonadeLXP is purpose-built to drive frontline digital fluency so staff can promote your digital capabilities to customers.
+91% digital product recommendations
02 Promote your digital capabilities
LemonadeLXP’s rapid authoring tools let you quickly create walkthroughs of your digital banking tech which you can embed into your product pages, social media and email campaigns to drive awareness and trial.
03 Help new customers go digital
Use LemonadeLXP’s Digital Academy™ to usher new customers into your digital channels. Create a repository of walkthroughs of the most common transactions new customers will complete in the first thirty days to help new customers go digital from the get go.
