In-app guidance tools help people use your tech. But how do you get them to try it in the first place?
To drive digital adoption you need effective tools to support both customers and your frontline staff. Product walkthroughs and app simulations are effective but they take so much time to build. Digital Academy eliminates that gap so you’re ready on launch day.
Instantly author a support site that improves your customer experience and speeds up digital adoption.
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Enable
Branch Staff
Each branch visit is an opportunity to convert that customer to digital. But staff won’t recommend products they can’t support.
Give branch staff the support tools they need to confidently recommend your technology to customers.
“This software is extremely user-friendly. The steps are easy to understand and implement on your own.”
Jennifer W.
Training Manager
Support Your Contact Center
Reduce call volumes, shorten handling times, and improve the customer experience. Using Digital Academy’s sharing tool, reps can easily send direct links to technology walkthroughs so everybody’s on the same page.
