Beyond the AI Buzz: 3 Ways FIs Can Drive Business Impact with AI

This webinar is brought to you by Agent IQ and LemonadeLXP.

Join us for a conversation with Jackie Verkuyl, Chief Administrative Officer & EVP at BAC Community Bank, where we’ll cut through the AI noise, and offer real examples of the transformative power of AI for financial institutions. We'll delve into how AI can be leveraged to improve the customer experience while diverting mundane tasks away from staff, driving operational efficiencies all while elevating the staff experience. Join this webinar for insights on how AI can be used to:

  • Support frontline staff
  • Improve the quality of customer engagements
  • Drive operational efficiencies

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Jackie | Slaven | John


Jacky Verkuyl is the Chief Administrative Officer & EVP at BAC Community Bank. Jackie joined the Bank in 2003. She has a Bachelor of Science degree in Business Administration from Cal Poly and is a graduate of Pacific Coast Banking School. She has more than 20 years of experience in the financial services industry.

Slaven Bilac is the Chief Executive Officer and Co-Founder of San Francisco-based Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again. As CEO, Bilac oversees the overall operations of the company, while also leading the engineering team in managing the technology behind the company’s platform from early design to serving in production.

John Findlay is the CEO and co-founder of LemonadeLXP, a learning experience and digital adoption platform for financial institutions. John has helped numerous financial institutions drive digital transformation and has spoken about the subject at banking conferences across the globe.